PasadenaCARecruiter Since 2001
the smart solution for Pasadena jobs

Seasonal Partner Service Representative (Remote)

Company: Mommy Jobs Online
Location: Pasadena
Posted on: July 15, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with e-commerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet e-commerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr.) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLVALERIELOWE on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Pasadena , Seasonal Partner Service Representative (Remote), Sales , Pasadena, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Insurance Agent
Description: The Agent Opportunity br br We look for people who: br br Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially (more...)
Company: State Farm
Location: Apple Valley
Posted on: 07/20/2019

In Room Dining Telephone Sales Agent
Description: Belmond El Encanto, a Forbes Five-Star luxury hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. (more...)
Company: Belmond
Location: Santa Barbara
Posted on: 07/20/2019

Kiosk Manager-Wireless Sales Inside Costco
Description: Mission br br Headquartered in Seattle, Washington, Wireless Advocates is a third-party provider of wireless products and services both online and in approximately 600 retail locations nationwide. (more...)
Company: Wireless Advocates
Location: Tustin
Posted on: 07/20/2019


Real Estate Agents - License Required
Description: The Powered by Zip team at Coldwell Banker is now looking for both new and experienced licensed real estate agents to affiliate with the company. br br br Job Requirements for the Licensed Real (more...)
Company: Coldwell Banker
Location: Yorba Linda
Posted on: 07/20/2019

Service Agent
Description: Vehicle Service Attendant Car Cleaner - WOW OUR CUSTOMERS AND WORK WITH GREAT PEOPLE Do you want to work in a fast paced environment that provides growth opportunities and a great team environment (more...)
Company: Avis Budget Group, Inc.
Location: Burbank
Posted on: 07/20/2019

Stay At Home CSR Agent
Description: Pay 15 per hr. Helping Blind Visually Impaired People With Daily Tasks Without Leaving Your Home You don 039 t just want a job you 039 re seeking an adventure See the world from the comfort (more...)
Company: Mommy Jobs Online
Location: Redlands
Posted on: 07/20/2019

Entry Level Sales Representative
Description: Job DescriptionSymmetry Financial Group is seeking motivated, career-minded individuals to join our team, helping American families protect their homes. We are currently looking for representatives ranging (more...)
Company: Symmetry Financial Group
Location: Santa Barbara
Posted on: 07/20/2019

Now Hiring Flight Attendants / Ramp Agents @ LAX / Long Beach Airports.
Description: AIRLINE NOW HIRING : - Los Angeles Intl Arpt LAX - Long Beach Arpt - Bob Hope Arpt Burbank - San
Company: U.S. Airline Careers
Location: Placentia
Posted on: 07/20/2019

Territory Sales Representative
Description: Job Description Heartland Payments Systems is known for our integrity, honesty and transparent business practices. We are interested in individuals who possess similar attributes. If you are committed, (more...)
Company: Heartland
Location: San Clemente
Posted on: 07/20/2019

Spa Sales Clerk - The Ritz-Carlton Bacara, Santa Barbara - (19000X4H)
Description: Spa Sales Clerk At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays (more...)
Company: Marriott International, Inc.
Location: Santa Barbara
Posted on: 07/20/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Pasadena RSS job feeds