Night Auditor / Front Desk Agent
Company: The Westin Pasadena
Posted on: October 13, 2019
Location: US-CA-Pasadena# of Openings: 1Category: Front
DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout
Find us in the heart of one of California's most exciting cities,
with easy access to cultural sites such as the Historic Old Town
Pasadena, museums, restaurants, and the Rose Bowl Stadium. We're
also only a short distance from the Pasadena Convention Center. We
offer 350 newly renovated guest rooms and 18 unique suites, all
boasting our signature white Heavenly? Bed with a pillow-top
mattress. Many rooms offer great courtyard or mountain views, and
all are furnished with the uplifting Heavenly? Bath.
Our hotel offers Associates with many unique benefits such as
discounted garage parking, discounted dry cleaning & laundry
services and a free meal during each shift. We take pride in our
community by volunteering as a group for Walks, Children's Events
as well as supporting our furry friends in the local pet rescues.
Our CARE committee supports the Community, Associates and the
Environment through active volunteering, holding creative & fun
events and collecting donations. As a Hotel, we know that
Everything Communicates, so taking care of our Associates is
extremely important to us. Happy Associates make happy Guests - and
that is what it is all about! We look forward to you joining our
fast pace, driven, big-little work family. Westin Pasadena - One
Team, One Goal!
Perform the night audit operations to ensure the maintenance of
financial controls, and compliance with hotel standards. Coordinate
with other departments (i.e. Security, Housekeeping) to ensure
quality service is provided to all guests.
- Prepare daily Restaurant Revenue Report data by auditing Point
of Service tapes/journals to breakdown revenue, covers, waiters'
fees, tips paid out and settlements by type and cashier.
- Run audit reports/journals from the front office system, Point
of Service and the computer.
- Make corrections and adjustments and handle all computer
problems that might occur throughout the shift.
- Input into the front office system revenue/expenses/allowances
to generate the daily reports such as the Guest Ledger Summary and
the Daily Restaurant Summary.
- Balance all revenue and settlement accounts nightly, maintain
files and reset the system for next day operations.
- Comply with attendance rules and be available to work on a
- Perform any other job related duties as assigned.
- Hotel experience preferred.
- Basic mathematical skills and ability to make accurate
mathematical calculations using a 10-key.
- Ability to effectively deal with guest and associate concerns
in a friendly and positive manner.
- Ability to access and accurately input information using a
moderately complex computer system.
- Effective verbal and written communication skills. Ability to
adapt communication style to suit different audiences, such as
effectively communicating with supervisors, coworkers, public
HEI Hotels and Resorts is committed to providing a comprehensive
benefits plan that offers you choices for your physical, mental and
financial wellness, creating value in your most important
investment - you!
For your physical and mental wellness we offer competitive Medical,
Dental and Vision Insurance programs geared to you and your
family's needs as well as Vacation/Sick/Holiday benefits. For your
financial wellness HEI provides a wide array of coverage, including
Supplemental, Spousal and Child Life Insurance and Short and
Long-Term Disability. In addition, our 401(k) Savings Plan with
matching funds, and discounts through our 'YouDecide' and Hotel
Room Discount programs provide additional incentives for choosing
HEI as the employer of your future.
HEI Hotels & Resorts is an equal opportunity employer. We evaluate
qualified applicants without regard to race, color, religion, sex,
national origin, disability, veteran status, and other legally
protected characteristics. PI114416491
Keywords: The Westin Pasadena, Pasadena , Night Auditor / Front Desk Agent, Sales , Pasadena, California
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